UNIT 15: ON-LICENSED TRADE MANAGEMENT

UNIT 15: ON-LICENSED TRADE MANAGEMENT

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 LO1 Understand key issues that impact on the licensed trade industry Brewing and the licensed

trade: economic, social and legislative history Agreements: freehold; leasehold; tenancy Types of licensed premises: family; themed; community; country; town houses; branded pubs including franchises Future developments: national; EU influences Industry challenges/issues: the health agenda; responsible retailing; anti-alcohol lobby; smoking ban; violence; ethics; social responsibility; alcohol related disorder; gambling; pub closures; sustainability and the environment

LO2 Understand the effective development and operation of on-licensed premises

Design: interior and exterior design, ergonomics, customer and workflow, economic use of space, provision for family areas (indoor/outdoor) Regulatory constraints: licensing law; health authorities; the police; planning authorities; licensing justices; weights and measures; safety; risk analysis Profitable product development: food; liquor; games; Amusement with Prizes (AWP) and Amusement with Skills (AWS); profit and loss statement analysis Stock and cash security: Electronic Point of Sale (EPOS) systems; associated integrated software and paper systems; the prevention of fraudulent practices; till security; security of cash on premises and transference Staffing: structures; recruitment; training; retention; outstanding performance; best practice and successful units; the role of area management

LO3 Be able to develop a merchandising and sales promotion strategy for on-licensed premises Marketing skills

application: market research; Strengths, Weaknesses, Opportunities, Threats (SWOT) analysis; trend identification such as changing consumer needs, product/brand life cycle; communication of the value proposition; keeping and growing the customer base; the role of innovation; relevance of existing business models; sourcing strategies; effective management of the food safety risk; target market identification; market penetration Sales: merchandising and promotional activities; Point of Sale (POS) materials; back bar design; increasing turnover

UNIT 15: ON-LICENSED TRADE MANAGEMENT

LO4 Be able to evaluate the development of on-licensed premises Development

project: negotiate and agree with relevant people a development project; company orbrewer; objectives; targets; timescales; resources to be used Focus: food; beverage; entertainment (consistent with target market) Design: eg internal, external, current regulatory constraints Systems: staffing structure; personnel policies; stock and cash control systems Financial investment: types eg wholesale and incremental project analysis, retail and operating cost analysis, Return on Capital Employed (ROCE), payback, discounted cash flow, yield Evaluate: types of activities undertaken; techniques used; interpersonal relationships; benefits; difficulties; objectives; timescales; resources; feedback to owner/manager

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UNIT 15: ON-LICENSED TRADE MANAGEMENT

Learning outcomes and assessment criteria

Learning outcomes

On successful completion of this unit a learner will:

 LO1 Understand key issues that impact on the licensed trade industry
Assessment criteria for pass

The learner can:

1.1 assess the economic, social and legislative pressures that have created the present structure of the licensed trade and that might determine its future

1.2 evaluate the impact of key issues on the licensed trade industry, suggesting potential strategies for management

LO2 Understand the effective development and operation of on-licensed premises

2.1 evaluate production and commercial areas, identifying appropriate control systems

2.2 discuss the constraints on development and operational activities

2.3 justify appropriate food, liquor and entertainment products and services for a specific type of on-licensed premises

2.4 justify a staffing structure and training programme for a specific type of on-licensed premises  Get assignment help for this unit at assignmenthelpuk@yahoo.com

LO3 Be able to develop a merchandising and sales promotion strategy for onlicensed premises

3.1 justify a merchandising strategy for a specific type of onlicensed premises

3.2 produce a sales development and promotional plan for a specific type of on-licensed premises

 LO4 Be able to evaluate the development of on-licensed premises

  4.1 discuss the product development area, design, systems and financial     investment

  4.2 evaluate the project against original objectives, targets, timescales and resources to   be used

 UNIT 15: ON-LICENSED TRADE MANAGEMENT

 Guidance
  Links
 This unit links learners’ knowledge and understanding of the licensed trade sector of the        hospitality industry with several other units in the programme, notably:
Unit 8: Marketing in Hospitality Unit 12: Hospitality Operations Management Unit 18: Facilities Operations and Management.This unit links to the following Management NVQ units:

 B1: Develop and implement operational plans for your area of responsibility

B2: Map the environment in which your organisation operates

B3: Develop a strategic business plan for your organisation

B4: Put the strategic business plan into action

 B8: Ensure compliance with legal, regulatory, ethical and social requirements

 D4: Plan the workforce

D7: Provide learning opportunities for colleagues

 E1: Manage a budget

E2: Manage finance for your area of responsibility

 E6: Ensure health and safety requirements are met in your area of responsibility

 E7: Ensure an effective organisational approach to health and safety

F1: Manage projects

F2: Manage a programme of complementary projects

 F3: Manage business processes

 F4: Develop and review a framework for marketing.

Essential requirements

Access to a sufficient number of commercial operations premises is essential. These premises must provide access to the latest ICT capacity supporting the licensed trade industry. Trade journals and newspapers must be made available to all learners.Employer engagement and vocational contextsThis unit lends itself to the development of a dynamic partnership between business and the education provider. Local employers should be encouraged to become involved in providing appropriate case study material and, where possible, to do so by mentors ‘doubling’ as assessors. This will help to create realistic scenarios and strengthen employer engagement with the programme overall.

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